What our clients are saying about us

“Joe actually made me feel good about insurance! After 15 years with another agency I was watching service fall apart. Joe listened to what I was looking for, stayed involved through the whole process and even follows up. This is huge for me.”

“My finished basement flooded a few weeks ago. Not only did Joe promptly answer my policy questions, but he came to my home and helped carry possessions out of the basement to dry. He also helped expedite the claims process so I received the full amount of my claim within 4 days.”

“I have Farmers for both home and auto. I couldn’t ask for a better insurance agent. Joe Kaufman has been my agent for 10+ years. He’s always friendly, punctual, caring and goes above and beyond, making sure my needs are met.”

“We originally went to Joe for life insurance because we wanted the process to be seamless and comfortable. He offered to quote our home and auto too. We had always assumed no one could beat our old carrier, but he saved us a bunch of money. If you go with Joe, you not only get a great agent, you get a wonderful friend.”

“Joe has been my agent for 6 years and I could not ask for better. Every year at renewal I bring him a list of questions and he answers every one in detail. If he does not know off the top of his head, he researches it. He is diligent, dependable, honest and hard working.”

“Joe is very knowledgeable and has top-notch customer service. Always polite and treats you like a family friend. My car was totaled about one month after switching to Joe, and he took care of things quickly for me. There weren’t any snags. I was very pleased.”

“Joe has been exceedingly helpful in helping my fiancée and I start up our home and auto insurance. As first-time home buyers it can be overwhelming to weed through the different companies. He gave us helpful tips and looked at the best way for us to get as many savings as possible.”

“I sell real estate for Realty Executives of St. Louis and Joe has worked with many of my clients. If you want someone you can trust who is always looking out for your best interest, give Joe a call.”

“I just signed up with Joe and he saved me over $120 a month on my car and renters insurance — not to mention double the coverage I had before. He took care of everything for me.”

“I recently bought my first home and that is a lot of scary processes all at once. Joe was awesome and took care of me, all my questions, and got everything covered in a snap. He has really helped me after the fact too as a new homeowner.”

“Joe Kaufman is great! Very friendly and knowledgeable. He made switching easy and helped me save money too. Thank you for taking great care of our family!”

“Joe was quickly responsive and very helpful to resolve a need that came up with a time-sensitive deadline. I really appreciate his attention to detail and quality response. I would recommend him to all.”

“Joe always has an answer for any question I have quickly and in ways that I can understand. He is willing to go the extra mile for his clients.”

“Joe and his team are AWESOME!!! Highly recommend. Quick to respond to any questions or needs.”

“Joe is very professional. He always responds back quickly and answers all my questions. Best agent — if you are looking for a new agent, give him a call.”

“We have been with Farmers for almost a year and have nothing but good things to say, especially about Joe. He is always prompt in answering any and all questions I have and is always there when we need him.”

“Joe is an incredible agent! He’s super responsive and takes the time to answer all of your questions.”

“Joe does a great job educating his customers on what they have and what they need. He doesn’t just sell them a basic policy.”

“Customer service is second to none. Joe is very knowledgeable, patient and passionate when it comes to helping his clients. Cheaper doesn’t always mean better coverage.”

“Very pleased with switching! Our agent Joe Kaufman is very attentive to our needs and always provides a timely response to all our concerns. Highly recommended!”

“I prefer to communicate through email, and Joe was more than willing to do that. I have emailed him, texted him and called him, during office hours and after, and he always responds immediately with the direction I needed.”

“Joe is always such a pleasure to work with. He is always available for questions and makes recommendations on how to best cover yourself and loved ones. I have never felt like an insurance agent really cared about me outside of getting a policy — Joe is the real deal.”

“Joe is extremely professional and friendly at the same time. He took the time to go over my policy in person and explain everything in as much detail as needed. He keeps me informed and makes me feel like I matter to him.”

“Joe was fabulous in explaining what the entire policy means — the first agent to ever do that for us! We now have both vehicles and our home insured with him, but the best part is knowing we are not just a policy number.”

“Joe is the best. He truly cares about his clients and always keeps up with my insurance. Thanks Joe for all your help!”

“Joe is very knowledgeable and your go-to guy! He truly cares about educating you on your insurance needs. Hands down the best experience.”

“As a realtor, I trust Joe with my clients and use him myself. He is fast, helpful and knowledgeable. I suggest everyone get a quote from Joe!”

“Kaufman Agency is fast and friendly! Always able to answer questions and get the best possible coverage.”

“Working with Joe has been awesome. He answered all my questions, explained details and addressed concerns way better than my previous agent. Plus he was able to save us a bunch for the same coverage.”

“Joe is the man! He insures all of our vehicles and both of our properties. His rates are fantastic and accommodating. Above and beyond my expectations.”